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Transparent Pricing

Stop Paying for Headcount.
Pay for Results.

Get a practical, enterprise-grade IT department based on what your business actually needs — without paying for unnecessary complexity or idle engineers.

Simple, Transparent Pricing

Stop worrying about unexpected IT costs. Choose a plan that fits your business scale and get a dedicated enterprise-grade IT team for a flat monthly fee.

Essential

Perfect for small businesses needing foundational IT support and security.

RM3,500/ mo
  • 8x5 Remote Helpdesk Support
  • Basic Server Monitoring
  • Standard Antivirus Management
  • Monthly Health Reports
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Most Popular

Standard

Ideal for growing manufacturers needing proactive maintenance and rapid response.

RM5,500/ mo
  • Always Standby Critical Systems Monitoring
  • Prioritized SLA Response Time
  • Managed Backup & Disaster Recovery
  • Monthly Strategic IT Review
  • Vendor Management (ERP, ISP)
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Comprehensive

Full-scale IT department replacement for complex operations with strict compliance.

Custom
Tailored to your scale
  • Dedicated IT Account Manager
  • Guaranteed On-Site Dispatch
  • Advanced Cybersecurity Suite
  • High-Availability Architecture Design
  • ISO/Compliance Audit Support
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The Real Cost of IT Operations

Most business owners only see the monthly retainer. Here is what actually happens when you compare in-house IT vs Enterprise-grade MSPs.

The Old Way
(In-House IT)

  • Hiring an IT Manager (RM10k/mo)
  • Hiring a System Engineer (RM7k/mo)
  • Hiring Helpdesk Staff (RM4k/mo)
  • Paying for Overtime & After-hours
  • Recruitment & Onboarding Fees
  • Covering MCs and Annual Leaves
  • Expensive Training & Certifications
  • Worrying about single point of failure
Estimated Monthly Cost
RM40,000+

The PC Risks Way
(Full IT Department)

  • Access to a Multi-Skilled IT Team
  • Always Standby Monitoring
  • Remote Helpdesk Support
  • vCIO Strategic IT Roadmap
  • Advanced Cybersecurity Protection
  • Enterprise Backup & Disaster Recovery
  • Zero Recruitment or Training Fees
  • Defined SLA Response Times
EVERYTHING INCLUDED
Predictable Flat Fee
RM3.5k - RM8k
Stop worrying about IT staffing issues.
Book a Free IT Assessment

What You Get for RM3,500

We don't do "break-fix" where we wait for things to break and charge you to fix it. Our flat fee covers the proactive management of your entire IT environment.

Helpdesk & Support

  • Unlimited remote support sessions
  • SLA-backed guaranteed response times
  • On-site emergency dispatch
  • Direct access to certified engineers
  • Staff onboarding & offboarding IT setup

Proactive NOC Monitoring

  • Always standby server health monitoring
  • Automated patch management
  • Network bottleneck detection
  • Predictive hardware failure alerts
  • Storage & resource optimization

Security & vCIO Services

  • Quarterly IT strategic planning
  • Daily backup verification & testing
  • Endpoint detection & response (EDR)
  • IT budget & lifecycle management
  • Software license & vendor management
A Note on Customization

Every manufacturing business is different. While RM3,500 is our starting point for comprehensive IT outsourcing, your final fixed monthly fee will depend on the exact number of servers, user count, required SLAs, and cybersecurity posture needed. We conduct a free technical assessment before quoting a final, locked-in price.

Common Questions

Straight answers to help you make an informed decision.

Q.Are there any hidden fees or surprise charges?
A.No. Our philosophy is predictability. Unless you request a major new project (like setting up a brand new factory location or buying new hardware), your monthly fee covers all day-to-day IT support, monitoring, and maintenance.
Q.What if my server crashes at 2 AM on a Sunday?
A.Our monitoring tools are always standby. If a critical server goes offline, our automated systems alert our on-call engineers immediately. For SLA-backed clients, we begin remediation efforts as soon as possible.
Q.We only have 15 employees. Is this too enterprise for us?
A.Not at all. SMEs are the most vulnerable to IT turnover and cyber threats because they lack the budget for a full internal team. Our RM3,500 package is specifically designed to give 10-50 user companies enterprise-level protection at an SME price.
Q.How fast can you take over from our current IT guy?
A.We have a structured 14-day onboarding process. We audit your network, document all passwords and configurations, deploy our monitoring agents, and establish support channels. We handle the transition smoothly so your daily operations aren't disrupted.

Anonymized scenarios

When buyers stall on hardware cost

Petaling Jaya, Selangor & Bayan Lepas, Penang · No budget for new hardware

CapEx freeze left a Penang test lab on failing servers

Directors blocked a RM 340,000 hardware buy while test platforms were already unreliable.

At risk: RM 340,000 →Cheras / Balakong, Selangor · No budget for new hardware

AutoCount deals stalled on the cost of a dedicated server

SMEs wanted accounting software but would not write a second cheque for hardware.

At risk: RM 60,000 →Port Klang Westports, Selangor · Network / line cut

Customs declarations stopped for six hours at Port Klang

A peak-hour network card failure halted Dagang Net filings and left containers accruing demurrage the same afternoon.

At risk: RM 82,500 →

Ready to Turn IT from a Cost Center into a Strategic Advantage?

Stop wasting resources on internal IT headaches. Get a free, no-obligation assessment of your current IT setup and see exactly how much you could save with PC Risks.

Get a Free IT Assessment Talk to a vCIO