Which Problem Are You Facing?
My server is slow or keeps hanging
Your server may be running out of storage, memory, processing capacity, or may have failing hardware. We check the cause before recommending repair or replacement.
Check My ServerStaff cannot access ERP or accounting
The problem may come from the server, database, storage, network or user access. We find where the failure is and help restore normal work.
Get System HelpI am not sure whether our backup works
A successful backup message does not always mean your data can be restored. We check the backup and test whether important files can be recovered.
Test My BackupOur server is old (no warranty)
An old server does not always need immediate replacement. We assess its condition and explain whether to maintain, upgrade, virtualise or replace it.
Assess My Old ServerWe have no plan if the server crashes
We identify the systems your business cannot operate without and prepare a practical recovery and temporary-work plan.
Prepare My Recovery PlanAffected by ransomware
Disconnect affected systems where safe, avoid deleting evidence, and contact a qualified response team immediately.
Request Incident HelpWhen IT Stops, the Business Stops
A server problem can prevent your team from:
The cost is not only the server repair. It may include idle staff, delayed production, missed deliveries, lost data and unhappy customers.
- ✓ Accessing accounting or ERP systems
- ✓ Processing sales orders
- ✓ Checking stock and warehouse records
- ✓ Printing labels or delivery documents
- ✓ Opening shared files and drawings
- ✓ Recording quality and traceability information
We Make Business IT Easier to Control
Check What Is Wrong
We inspect your server, storage, backup, network and important business systems.
Explain the Risk Simply
You receive a clear explanation of what is urgent, what can wait and what may cause the business to stop.
Give Practical Options
We compare maintaining the existing system, upgrading parts, or moving to safer hardware.
Support the System
We provide the agreed maintenance, recovery preparation and support scope under a clear service plan.
How We Protect Your Operations
Server Maintenance & Support
We keep an eye on the physical server and important components, identify warning signs and help deal with faults before they become a major shutdown.
Backup & Recovery
We make sure important data is copied safely and test whether it can be restored when needed.
Disaster Recovery
We prepare the technical steps to restore servers, files and business applications after a serious failure.
Business Continuity Planning
We help management decide how the business will continue while systems are unavailable.
Success Stories
See how we help Malaysian SMEs resolve critical IT issues without the enterprise price tag.
How a Manufacturer Avoided Immediate Full Server Replacement
📍 Johor Bahru
The Problem
Management noticed that during peak invoicing hours (3 PM - 5 PM), the system would freeze for up to 30 seconds at a time, causing delays at the dispatch bay.
The Result
The ERP system operated 400% faster during peak hours. The factory saved RM28,000 in unnecessary hardware upgrades and extended the server's useful life by 3 years.
"We thought we had to buy a new server. PC Risks showed us the exact performance graphs proving it was just a hard drive issue. They fixed it in days, not weeks."
IT Jargon Explained Simply
Clear, practical explanations of enterprise IT terms for Malaysian SME owners. Understand what it means for your business, not just your servers.
RAID
Think of RAID as arranging several workers to carry the same business load. Depending on the arrangement, the ...
Read Guide →Server
A central business computer that stores data or runs systems for many users....
Read Guide →RTO vs RPO
RTO asks, “How long can we operate without this system?” RPO asks, “How much recent work can we afford to lose...
Read Guide →Your Local IT Partners in Klang Valley
Most IT companies speak in acronyms and push enterprise-grade hardware that SMEs simply don't need. At PC Risks, we believe in a different approach.
We sit down with business owners to understand the actual business impact first. We don't recommend full server replacements until we verify if a simple repair or upgrade can do the job safely.
- ✓No Technical Jargon: We explain problems in plain English.
- ✓Practical Options: We align solutions with your budget.
- ✓Transparent Scope: You know exactly what we will do before work begins.
Professional IT Support Packages
No hidden fees or bloated enterprise contracts. We provide practical, entry-level solutions starting from a clear baseline.
Final price depends on system condition, scope, SLA, parts, software, backup capacity and location.
What can be covered in the base scope:
- Initial server and backup assessment
- Basic health and risk report
- Critical-system identification
- Immediate action recommendations
- Basic recovery-readiness review
- Agreed remote or on-site support allocation