Subang Jaya, Selangor & Johor Bahru · Healthcare · Server / operations stop

Imaging went dark during surgery at a specialist hospital

A legacy theatre server failed. Surgeons could not load PACS images or allergy records.

Indicative exposure
RM 500,000
Typical protection range
Solution G on our assessment

What went wrong

A motherboard failure during surgery blocked PACS angiograms and drug-allergy data.

What it cost if nothing changed

Malpractice exposure, possible MOH action, and about RM 120,000 a day in lost billing.

What we would put in place

We designed an always-on cluster for imaging and records so one host dying does not black out theatres.

The outcome we design for

Clinical systems are not supposed to wait on a single ageing server during an operation.

This is an anonymized composite scenario used to explain a failure pattern. It is not a named client case study or a guaranteed quote. Actual scope comes from the assessment.

If this is close to your situation, start with the same assessment we use to map Solution A–G.

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